FAQ

Unfortunately not, we ship just to EU based clients

Every order is tracked with UPS, and you can follow each delivery from the UPS website or any tracking app

Fill out the form at on the custom order page and wait to be contacted back with a quotation. Alternatively you could email us directly at @ specifying the chemicals you are interested in and in which quantity.

We ship with UPS across all Europe with these fixed rates. If you want a different shipping service contact us at @ and we’ll see if we can accomodate your needs. Of all the orders, 80% are delivered in 3-7 days (standard shipping), the rest in 5-10, weekends excluded if you place you order friday-saturday.

Everything listed in the website is in stock and available for purchase. Anything else has to be requested through custom ordering

This website aim to hobbists specifically, so of course we ship to individuals! For most products your shipping informations will be enough, but there are some chemicals that require an end user declaration statement to be purchased. Such chemicals have an indication that documentation is needed, and you’ll be contacted before shipping the order to provide it.